# -

  3. #
  • >
  • >
  • >
  • >
    • ' class="btn btn-default btn-sm " href="#" onClick='showM("?modal=comments/add&reroute=tickets/manage&routeid=&clientid=&projectid=0&ticketid=§ion=comments");return false' class='btn btn-xs text-dark'> ' class="btn btn-default btn-sm " href="#" onClick='showM("?modal=escalationrules/add&reroute=tickets/manage&routeid=&ticketid=§ion=rules");return false' class='btn btn-xs text-dark'> ' href="?qa=ticketAssignToMe&reroute=tickets/manage&routeid=&id=" class="btn btn-default btn-sm"> ' href="?qa=ticketClose&reroute=tickets/manage&routeid=&id=" class="btn btn-default btn-sm"> ' href="?qa=ticketReopen&reroute=tickets/manage&routeid=&id=" class="btn btn-default btn-sm">
" id="tab-ticket">
  • 0) { ?> " class="img-circle timeline-image" style="height:32px;width:32px;" /> " class="img-circle timeline-image" style="height:32px;width:32px;" />
    0) { ?>

    []

    []

    []

    • " class='btn-right text-dark'>  &id=§ion=");return false' class='btn-right text-red'>
" id="tab-comments">
  • " class="img-circle timeline-image" style="height:32px;width:32px;" />

    &id=§ion=comments");return false' class="btn btn-success btn-xs"> &id=§ion=comments");return false' class="btn btn-danger btn-xs">

" id="tab-notes">
" id="tab-rules">
"; echo ""; echo ""; echo ""; echo ""; echo ""; } ?>
".$rule['id']."".$rule['name'].""; if($rule['executed'] == 0) echo "".__('Pending').""; if($rule['executed'] != 0) echo "".__('Processed').""; echo ""; echo "
"; if($rule['executed'] == 0) echo " "; echo ""; echo "
"; echo "
" . __('No Records Found') . "

"; ?>

".__("Open").""; ?> ".__("In Progress").""; ?> ".__("Answered").""; ?> ".__("Reopened").""; ?> ".__("Closed").""; ?>
".__("None").""; else { if(in_array("manageClient",$perms)) echo "".getSingleValue('clients','name',$ticket['clientid']).""; else echo getSingleValue('clients','name',$ticket['clientid']); } ?>
".__("None").""; else { if(in_array("editUser",$perms)) echo "".getSingleValue('people','name',$ticket['userid']).""; else echo getSingleValue('people','name',$ticket['userid']); } ?>
".__("None").""; else { echo getSingleValue('people','mobile',$ticket['userid']); } ?>
".__("None").""; else { if(in_array("manageAsset",$perms)) echo "".getSingleValue('assets','tag',$ticket['assetid']).""; else echo getSingleValue('assets','tag',$ticket['assetid']); } ?>
".__("Nobody").""; else echo getSingleValue('people','name',$ticket['adminid']); ?>